Diagnóstico e avaliação de danos
Diagnosis and Damage Evaluation

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501-25-16
Body Repairs - General Information
501-25-16
DESCRIPTION AND OPERATION
Diagnosis and Damage Evaluation
Assessment of the extent of the damage includes
visual inspection and dimensional inspection of the
vehicle. In order to correctly determine the extent
of the damage caused by an accident, in-depth
technical knowledge, practical experience with the
technical equipment and the testing and measuring
devices is required.
Noticeable damage to the bodywork
structure
Positive accidental damage assessment can only
be achieved if the service technician is able to
reconstruct the effect of an impact on the body
structure.
For example:
If the impact occurs on the front left-hand side
member, the right-hand side member will usually
also have been damaged. Often the length of this
side member will not have changed, but because
of the rigid body design, it may have become
deformed. This damage can be detected through
the size of the gap between the door and fender
or by measuring the vehicle.
In the case of more severe impacts, in which the
front part of the vehicle cannot absorb all of the
impact energy, the passenger cell is also used to
absorb the energy. Here, the energy is transferred
via the A pillar and distributed there. This results
in deformations in the roof and the door sill.
NOTE: Because of existing damage to the
bodywork structure, damage diagnosis on a vehicle
lift may give extra incorrect diagnosis results.
NOTE: Training courses are offered on this subject.
For an overview, please refer to the Ford Service
Organisation's training course brochure.
If for instance the Ford Focus Coupé/Cabriolet is
raised on a vehicle lift, the dead weight of the
vehicle will cause the front end to drop by approx.
2 to 3 mm.
The altered door position is clearly recognizable
by stiffness of the lock; the door moves upwards.
This causes the lock pin to contact the guide
element of the door lock.
It is possible to draw conclusions about the extent
of the damage through a visual inspection of the
external damage. In general, the following areas
are to be checked during the visual inspection:
Outer panel including seam seals for cracks or
flakes in the paint caused by the accident.
Size of the gap on doors and hoods for
evenness.
Freedom of movement of door and hood/tailgate
locks.
The vehicle roof for folds (gap measurement on
vehicles with sunroof)
Dotted flange in door section for deformation
and cracked weld spots.
The side members and crash components for
crumpling and folding.
Trunk floor and floor pan from above and below
for crumpling.
No noticeable damage to the bodywork
structure
In addition to external indicators such as flaking
paintwork or cracks in the underbody protection, it
is vital to check for damage to the body structure
that is not visible from the outside (hidden body
damage) during a damage assessment. Unless
ancillary components are removed, it is often
impossible to achieve accurate diagnosis of the
underlying body parts.
NOTE: In order to determine the damage as
accurately as possible, it may be necessary to
remove ancillary components in the area of the
damage.
Particular attention must be paid to the following
components:
The A, B and C pillars in the roof area.
Floor pan.
Rear ancillary components, such as bumper,
lights, etc.
Trunk floor, spare wheel cavity.
Rear coverings, such as interior trim, carpet,
etc.
Lower rubber seals, e.g. in door area (welded
flange).
Area under the rear seat.
Attachment points of transmission system,
steering, engine, drive shafts, front and rear
axles.
Electrical components, e.g. the radio (damage
through shaking or through voltage peaks).